Why am I still awake when everybody's asleep?

I did register for Sulitxt15 because my boyfriend did, too. After I sent my message to him when I received the confirmation that I was already registered, I never received any message from him anymore. HE WAS ASLEEP. Very good. That's why I sooo love him.

What's with this day?

This day was... a trying-to-be-happy day. I was home at 8:30AM because I stayed in Chowking for about 1 1/2 hours after shift with my eTel friends. We'll be having a different schedule next week which made us think that this would be the last time we'd be eating breakfast together. But Angelbert wasn't there because he had to finish taking in calls until 7AM.

I slept at 10AM. Supposed to be, I'd be going to Antipolo at 1PM. Unfortunately, my phone wasn't enough again to fight with my sleepyheadedness. Haha. Alarm? Ignored. Phone calls from cellphone and landline? Ignored. Text messages? Ignored. All I wanted to do was sleep. Hahaha. I'm sorry. Though my shift last night wasn't too bad, I still felt like I needed a real rest since it was Saturday. Mom, Dad and Marc left home while I was sleeping since they knew I'd be meeting PJ in the afternoon. I woke up at 4PM, I think. PJ almost ate me alive. (HAHAHA. Kiddin', Babe.) :P

He went here first at home. Then left again at 5:30PM. We had a hard time thinking where to go. (Like what we always do.) We decided to go to Sta Lu but dropped by Rob first. We ate dinner at Kenny. Ordered the ever famous Solo A with mashed potato and regular iced tea. In fairness, I missed eating a lot. :D

Went to the movie house to check what time would Ice Age 3 start. 7:25PM. Bought tickets then proceeded inside. The movie was so cute. It's about friendship and family matters. It made us both feel like we were just the same age as most children watching there. Better watch this if you're already feeling old. :))

Movie ended at 9PM. Too early yet so we decided to play billiards. Yea. I improved a little. Haha. Went home after a few games at 10:30PM.

No pictures for this day. My camera was actually inside my bag; I just forgot I had it.

***
It's Sunday.

I thought of attending our BP service tomorrow morning. But I received a message from Kuya Ron, Eco-DMT's chairman, that there will be no service tomorrow. Aysus. Kung kelan naman magdu-duty na ko, saka naman wala. Haha. I can't go to the Philippine Dental Association Sportsfest tomorrow for two main reasons: I don't know what's happening and going to happen. :)) (Although Ariane sent me a text message saying we belong to the same group.)

Haaay. I can almost see the sun rise. (It's 5:30AM.) I am NOT yet sleepy. At this moment, I am deleting unknown friends in my friends' list in Friendster. From 935, so far, 878 na. (More to delete...)

Maya-maya matutulog na rin ako. Gigising na ung mga tao dito samin oh. Haha.

Good night. Este, good morning! :)
Have a great day.

Last 15 minutes before I get dressed up.

Thank you for calling AT&T about your wireless service. My name is Angela Solomon. May I have your wireless number starting with the area code please?

(I was never thankful for that.) I say that opening spiel in the most plastic way. But I get 5 points everytime I say that in every call. Hehe. Being plastic has advantages, too. Hahaha. And you know what, nakakasuka rin pag paulit-ulit mong ginagawa. Ung tipong minsan nagkakabulol-bulol ka na. Tsss.

Second to the last day of the week. Haay. As time goes by, I'm getting used to being dumped by those people I cannot even see and smash, I mean, touch.

Last night, when I went inside the Ops and checked my schedule for the day, everything changed. For the next three weeks, my schedule would be from 10PM-7AM, Mondays, Wednesdays-Saturdays. Yes. My day-offs would be Tuesdays and Sundays. For the next three weeks. Badtriiiiiiiip. I suuuuuuuuuuuuper hate my schedule! Well, actually, not really. I love the 10PM-7AM. (Sakop na sakop buong night differential pay. Haha. Hello, shopping!) What I don't like is my day-offs. My gahd, Saturday is Pij/Family Day. What's going to happen for the next few weeks? I know pang-gabi ako pero I syempre I'm still a human and I need to sleep, too, the way normal people do. Should I be setting another day for them? Errrr! Schedule conflicts, man! Haaaaay.

This is the start of the real call center world. My friends and I have different schedules. We won't be in the same team anymore. And at this moment, I still don't know anyone who has the same schedule as mine. Poooooooor Angela. :(

But why am I freaking out here? Didn't I remember I signed a contract that I agreed to have a shifting/rotational/graveyard schedule? Tsss. And in the first place, I shouldn't have applied in this company if I'm not willing to be different from the normal.

I have a boundary QA score. I have to get a higher grade later or tomorrow to redeem myself. Tsk. I got a low score because of that effin' irate caller who was so demanding and irritating that I preferred to get escalated just to get out of that call!

Haaay. I have to leave now. Wish me luck. Don't let me leave my common sense here, okay? I need it badly.

Thank you for calling AT&T Wireless. We appreciate your business. Hope you have a great day.

I say that closing spiel in the most plastic way. :))))

PS: Missing my boyfriend. Photoshop-ing. Dreamweaver-ing. Really.
PPS: Visit my Facebook, guys! Nothing so extraordinary. Just want some Wall-to-wall posts. Thanks. Hahaha. :D
PPPS: I sooo love the Hershey's Dark Chocolate Ice Cream in MiniStop. However, I can't eat a lot. I don't want to lose my source of income. HAHA.

Ba-bye na nga. Daldal mo.

I hate Monday.

I couldn't imagine I had 22 calls last night. It was very terrible and I felt so stressed, pressured and depressed. Aside from queueing, all the callers were irate. 80% of the callers were irate. 80% of the effin' callers asked for a supervisor. :((

After lunch, only one customer made me feel enlightened. Karen. She was old. She was nice. And she was definitely nicer than Rocky -- my second caller who almost ate me alive!

Monday is Evaluation Day. If I got 75% last week, what about this week? Err. I feel so low. So frustrated. So degraded. So stupid. And these are all because of the job that I have right now.

At this very moment, I'm not really happy with this anymore. I don't want to go to work. I don't have the excitement and adventure feeling. I don't care no matter how high our salary is.

People say, "pag hindi ka masaya sa trabaho mo, mag-resign ka." It's very impossible. I can't do that. We have a bond and I don't want to get sued because of it.

This is not actually me. Usually, whenever I got stressed and depressed with school stuff before, eating a lot was my medicine. Now, I can't even eat my whole lunch. I'm getting skinnier. I hate it.

Anyway. I know what I'm feeling now is just normal. Maybe, it's only because I'm still on the adjustment period. Hmmm... LEt's give time for myself to reflect with this.

GOOD LUCK.

These are the times I need someone by my side. I need him. But I can't see him because of this effin' schedule. Pft. The hell. I really wonder why I applied for this position... :/

I guess I'll be needing a psychologist.
I want to be just a student again.
I'm not yet ready to face the real world... I think... Maybe... I guess so...

Michael Jackson's last day of wake today. Tomorrow, he'll be resting in real peace. Let's pray for the soul of the King of Pop. His memories will always stay in every person's heart.

I feel sleepy. I believe I got enough sleep last night... Hmmm.

I was using my lappie when my mom told me to hang up my dad's clothes to let it dry before dad comes. As I was not wholeheartedly doing it, I saw two men selling universal remote controls under the sun. Then I realized how lucky I was to have this kind of life.

Today is Sunday. Supposed to be, it's my Eco-DMT Day today. Unfortunately, for the nth time, I wasn't able to wake up as early as 7AM. Yea, I forgot to set my alarm. Actually, I really didn't set my alarm. I was hoping I could wake up that early. (Which has never happened yet.)

I had a new haircut. But it didn't look like I had one. Tsss.

***
As I mentioned on my past blogs, I work for a call center in Shaw. Just last Monday (29JUN2009), we were sent to hell, I mean, to the floor, still training. But the day before that, we had our first ever post-summer GA in Antipolo City.

We knew about this through the email sent by the HR department to us. We were very excited because almost everyone of us didn't have enough vacation to go on summer outing. Plus, all expenses are paid by the company. :D

We met at 7:30AM at our McDonald's. (Yes, since eTelecare and McDonalds belong to the same building, we call it ours. Take ownership, guys. HAHA.) When I came, the buses were already there. Some of my classmates and Marcus were already there. Around 8:20AM, we left at Shaw. Angelbert and Connie were there. Our other friends, Jude, Angel and Anna didn't show up. Saaaad.

We reached Antipolo at around 9:30AM. We registered for the raffle. Prizes? Brand new betamax player and cassette drive. Haha. Kiddin'. The prizes were DVD player, MP3 player, portable DVD player and... PSP 3000. Yes, PSP3000. Shocks, I really wanted to have that grand prize. But about 300 people joined the raffle. I only had 1 out of 300 chance to get that. C'mon. I had no choice but to forget about that.

We played Human Bingo that's why we were able to meet the team leaders, shift managers, operations managers, trainers and co-agents. Only 10 were given 100-peso worth Sodexho GCs. Luckily, I was one of them. :)

Swim. Swim. Swim. We conquered two pools. Now, I hate my skin color. MORE.

Videoke. Lunch. Raffle. Games. Merienda. At around 4:00PM, we packed up and waited for the bus.

In this photo (from top left to bottom): Connie Cruz, Yours truly, Marcus Ramirez, Nica Abitria, Cyndy Baloy, Angel Bataller, Bonn Boñol and EJ Camallere. "Matira matibay" team with Marcus who didn't even get wet. (From swimming.)
The whole team went to Cristina Villas to relieve stress and pressures we got from work. We swam, took a lot of pictures, played games, ate, met new friends, joined raffles, etc. Basically, we went there just to have fun. And it was successful, in less than 12 hours, we forgot about our work -- and all the stress and pressures it had caused us to pursue this GA. Haha. :D Looking forward to the GA on the next quarter. :P

After that, I attended the mass in Antipolo church. Then, I met PJ and had dinner in their house. (The dinner that I'm talking about is the sermon that I got from him. HAHAHA. Kiddin' by half. Dinner + Sermon. Hehe. Loveyou, Babe.) Dropped by McDo Marcos to eat sundae. Went home after. What a tiring but happy day!

***
After the successful stress-relieving GA, stress and pressure welcomed us back when we entered Ops floor. It was my first day of taking calls. We had some huddle ups before we officially took in calls. I can say that my first call was quite fine. I totally forgot what it was about. (I'll try to see my notes tomorrow in my workstation.) But the nervousness, the super palpitation, the stress, the pressure. IDK, they all went to the highest level. Before, I thought working in a call center was an easy job. Now, I can say that this is a very difficult and complicated one. Aside from the fact that your schedule will be much more different than the normal working people, we do our business by conversing with diverse kinds of people we can't see about their problems that we can't physically check. It's like, we should have a very broad imagination and useful common sense to be able to assist them. (Customers are calling from the 52 states of America.) What you need to build in this field of work is confidence, patience, understanding and helpfulness. Not having low self-esteem, being irritable, unapproachable and rude. Well, at last, I learned to use Avaya. :D

I was lucky I got 75% in the overall evaluation last week. We had two evaluations by the QAs. I had 75% in both evals. The passing grade was 61%. Unfortunately, the whole team only got below 61% last week. Two more evaluations are waiting for us next week. Anwyay, I know I don't have to worry. The consequences are not yet clear but I know our team can do this. Go Wave 50!!! ^^ I want to get a 100% grade in evals so TL Vince could give me his promise: any Starbucks Venti drink. Of course, I would want to have Mocha Frap. :) Looking forward to that. I hope the QA would be able to get my transfer call. I already mastered it. HAHAHA. :))

***
Yesterday, I spent my day with my family and PJ.♥ After work, we went to Cavite to visit my lolo and lola. Although my tito was willing to drive, I still chose to be the driver on our way there. It was one of my what-I-want-to-do's ever since I started working. I had no sleep but I still enjoyed it.

We just had our lunch, had some talks, bored ourselves, slept, played tong-its, sat, walked, ate pancit and pancit and pancit. We actually didn't do anything extraordinary. It's just that I was with my whole family besides Dad, and PJ.♥ Ah, yea. That made my Cavite escapade a lot different. :)

When we reached Marikina, we even stayed at Kapitan Moy to get some fresh but polluted air. Had some MiniStop's Hershey's ice cream. Went to Antipolo Overlooking. Stayed there 'til 11:30PM. Drove PJ home. Wala akong kiss. Huhu. :))

It was 12MN when we reached home. The day was sooo... Ugh. It was nice. :) I never had enough sleep, but I had a chance to bond with my family and PJ. Sooo happy here.♥

Too bad. Of all the days that I would forget my digital camera, why yesterday? No pics were taken. :((

Tomorrow, stress and pressure will be with me again. They'll be very faithful to me until Saturday morning. Huhu...

I don't know if I can still make it to the end. My contract finishes on November 24, 2009. It's only the start of July. Do you think I will still be at eTelecare until 24NOV2009 and take all the stress and pressures in life? Text YES or NO to 2366. Open for Globe Subscribers only. :D

Wish me luck.
Hope everyone gets a great week ahead.
Never give up.
God bless.
Move on with hope and courage. :)

PS: Guys, please text me so I can get your numbers. My 9500 is really not working. And I'm so lucky because all my contacts and important messages are there. Trabaho kong mag-troubleshoot at mag-process ng exchange ng telepono ng ibang tao pero bakit ung telepono ko hindi gumagana?!?!?!

Nothing in this life is easy. Everyone should know that. All these trials that God's giving us are just like diagnostic tests in school. They are made to know how much we have learned and how we're going to apply what we learned which we didn't apply before. We should continue to accept all the trials. Learn from all the mistakes that we had. Be strong enough to face everything. Like what one of the characters in Transformers: Revenge of the Fallen said, "Don't stop. Don't hide. Run."

PPS: I miss Photoshop-ing and Dreamweaver-ing. :((

Be happy. :)

This is one of my favorite songs of Michael Jacskon. (Even before he died. Yes, I have been listening to his songs even before he died, unlike other people who only appreciated him after he died.)

If you wanna make the world a better place, take a look at yourself and then make that change.

I love this particular song not only because of the tune, but also because of the BTW, I posted the lyrics here so you could sing, too. :)

Ooh ooh ooh aah
Gotta make a change
For once in my life
It's gonna feel real good
Gonna make a difference
Gonna make it right

As I turned up the collar on
A favorite winter coat
This wind is blowin' my mind
I see the kids in the street
With not enough to eat
Who am I to be blind
Pretending not to see their needs

A summer's disregard
A broken bottle top
And a one man's soul
They follow each other
On the wind ya' know
'Cause they got nowhere to go
That's why I want you to know

I'm starting with the man in the mirror
I'm asking him to change his ways
And no message could have been any clearer
If you wanna make the world a better place
Take a look at yourself and then make a change, yey
Na na na, na na na, na na na na oh ho

I've been a victim of
A selfish kinda love
It's time that I realize
There are some with no home
Not a nickel to loan
Could it be really pretending that they're not alone

A willow deeply scarred
Somebody's broken heart
And a washed out dream
(Washed out dream)
They follow the pattern of the wind ya' see
'Cause they got no place to be
That's why I'm starting with me

I'm starting with the man in the mirror
I'm asking him to change his ways
And no message could have been any clearer
If you wanna make the world a better place
Take a look at yourself and then make a change

I'm starting with the man in the mirror
I'm asking him to change his ways
And no message could have been any clearer
If you wanna make the world a better place
Take a look at yourself and then make that change

I'm starting with the man in the mirror
(Man in the mirror, oh yeah)
I'm asking him to change his ways, yeah
(Change)
No message could have been any clearer
If you wanna make the world a better place
Take a look at yourself and then make the change
You gotta get it right, while you got the time
'Cause when you close your heart
(You can't close your, your mind)
Then you close your mind

(That man, that man, that man)
(That man, that man, that man)
(With the man in the mirror, oh yeah)
(That man you know, that man you know)
(That man you know, that man you know)
I'm asking him to change his ways
(Change)
No message could have been any clearer
If you wanna make the world a better place
Take a look at yourself then make that change

(Na na na, na na na, na na na na)
Ooh
Oh yeah
Yeah yeah yeah yeah yeah yeah
(Na na na, na na na, na na na na)

Oh no
Oh no, I'm gonna make a change
It's gonna feel real good
Sure mon
(Change)
Just lift yourself
You know, you got to stop it yourself
(Yeah)
Oh
Make that change
(I gotta make that change today, oh)
(Man in the mirror)
You got to, you got to not let yourself, brother oh
Yeah
You know that
(Make that change)
(I gotta make that make me then make)
You got, you got to move
Sure mon, sure mon
You got to
(Stand up, stand up, stand up)
Make that change
Stand up and lift yourself, now
(Man in the mirror)
Make that change
(Gonna make that change, sure mon)
(Man in the mirror)
You know it, you know it, you know it, you know
(Change)
Make that change

I hope Michael Jackson and his "Man in the Mirror" would inspire a lot of people to apply the meaning of this to their lives. In this way, we would be able to help not only ourselves but also the society.

I'm currently listening to Real by Plumb.

I felt sad when I heard the news from my colleagues about the death of Michael Jackson, the King of Pop, even though I'm not a big fan of him. Gahd, he was only 50. They said Cardiac Arrest was the reason. Uhm, it was sad because, like what Calai said, when he was alive, he was really misunderstood... Gahd, this was really shocking and I still can't believe. When I was in FX on my way to the office, I heard his song Ben played on the radio. I had no idea yet about what happened. When I surfed the net as I arrived at eTel, I saw his picture on the home page of the site I visited but I didn't bother to see or even read the caption. Tsk. I will surely remember him when I hear the songs Thriller and Billie Jean... Rest in peace, King of Pop. (August 29, 1958 - June 25, 2009)

Well. Well. Well. Enough about the MJ thing. Let's talk about what happened to me today.

I planned to wake up early. Well, I just planned. Because I slept at 3AM, my eyes had no choice but to get some more sleep. I went out of bed at 10:40AM and took my lunch. I left home not relaxed. Maybe I could sense that this day was not going to be as less stressful as how the other Fridays turned out.

I have my locker na nga pala. Big enough for my biggest bag. Perfect. (^_^)

Scenarios for the first 2 hours of our 8-hour training. Took the assessment. Got our headset and amplifier. Ate ice cream from MiniStop. Listened to QA Rob's talk. Went to Ops. Cherished the unpaid overtime with stress and fear (and cardiac arrest, soon). Got home at around 1:15AM.

I am sleepy...

Yea, I'll be watching Transformers 2 tomorrow with my college berks at Trinoma. I'm excited to see them again. :)

There will be Post-Summer GA of my program in eTel. Yea. It will be held in Cristina Villas, Antipolo City. Departure from WCC will be at 8AM. Cristina Villas is like two rides from our house. But I prefer to go to Shaw so I could be with my friends going there. HAHAHA. Ang arti-arti.

I hope I could post a blog with sense. Tsk.

Hey you, get well soon...

The last post was a joke. I couldn't send an email because I wasn't connected to the Internet. It was just sent after I connected my laptop again to the Internet. Tsss. Heller! Stupid poor little girl. (Little?)

Haha. Sorry, my brain isn't working properly. I'm kind of sleepy. But because of my eagerness to blog, I'm fighting.

We'll be having our flu vaccine tomorrow at the office. I'll be going there with my family. My mom and dad will be vaccinated, too. Good thing there's this what they call salary deduction. But the hell, I haven't received my salary yet. The worst thing is I don't have my ATM card yet. (Payslips are accessible online. That's how high tech eTelecare is. Haha.) Hopefully, they won't be giving us our salaries inside a small brown envelope just like what the construction workers get during payday. :D *No offense meant.*

Today was a really low-stress day. Yea, we didn't do much. We just sat down there. Had practice calls. Had breaks. Chatted with each other. Laughed with each other. (Not at each other. They're different.)

The 1-10PM shift is very… eeew! I hate it so much! The whole week, since Monday, I wasn't able to talk to my boyfriend for more than 5 minutes. I was using the phone in the pantry which limits the call up to 5 minutes only. Err. I was just able to talk to him when I got home this evening. I think that was already past 11PM. The MRT sucked. I went there immediately after I logged out. Unfortunately, I wasn't able to reach the last train. I had waited for more than 30 minutes before I was able to get a ride. Connie and Anna, my teammates whom I left in eTel, even reached me there. Err. If we had just taken the bus, we would have gone home earlier.

I love you, BF! ^^

You know what, I am very excited to see him. Haha. I haven't seen him for a while. It makes me want to hug him soooo tight! ♥ We'll see each other on Sunday. That's our schedule. (Since my schedule in eTel doesn't permit us to see during weekdays. Tsss.) It's funny; he said, I had a great voice now. Does that mean my voice suck before? I said "I love you", right? I'm taking it back. HAHAHA! Kiddin', dear. I love you. :)

Anypoo. I'll just post some other time. My eagerness is not enough to fight for a battalion of sleepiness that I am feeling.

Do you know that there is one confirmed case of A(H1N1) here in Amang Rodriguez Medical Center, Marikina City? Inah sent an SMS to me about that. I am scared. I don't want to die yet. :s I haven't gone shopping to death yet. HAHAHA.

Good night. Sleep tight. Sweet dreams. (^_^)